Unternehmensprofil  Merken


  • Runs shifts and functions well and efficient
  • Conducting Learning and Development initiatives in the department
  • Colleague scheduling according to levels of business
  • Prepares the floor plan according to reservations and to guest preferences
  • Maintains a complete working knowledge of the menu, wine list and any special promotions, being able to answer guest queries quickly and knowledgeably
  • Deliverers personalized service and delights guests and colleagues
  • Takes care of all guests complaints & requests during shifts to ensure complete satisfaction
  • Develops ideas for innovation and quality enhancements


  • More than 3 years of professional experience in the hotel industry or gastronomy.
  • excellent German and English language skills; Russian, Arabic or Japanese language skills are advantageous
  • best host and take care of your guests
  • Familiar with the cashier systems
  • Team- and sales-oriented


You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees. Furthermore, we offer discounted accommodations within the Mandarin Oriental Group as well as in the houses of “Selektion Deutscher Luxushotels”.


Mandarin Oriental Munich
Neuturmstraße 1
80331  München

Mandarin Oriental Munich

A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight. Located in a quiet street, Mandarin Oriental, Munich is a five-star luxury hotel, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

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